Privacy Policy

Your privacy and data security are our top priorities at Emberflux Zenthor Hotel

Last updated: January 2024

At Emberflux Zenthor Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay at our hotel.

Information We Collect

Personal Information
  • Name and contact details
  • Email address and phone number
  • Billing and payment information
  • Identification documents
  • Preferences and special requests
Automatic Information
  • IP address and browser type
  • Website usage data
  • Cookies and tracking technologies
  • Device information
  • Location data (with consent)

How We Use Your Information

Service Delivery

Process reservations, provide hotel services, and enhance your guest experience

Communication

Send booking confirmations, updates, and respond to your inquiries

Marketing

Send promotional offers and newsletters (with your consent)

Legal Compliance

Meet legal requirements and ensure security and safety

Data Protection & Security

Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorized access, disclosure, or misuse.

SSL Encryption

All data transmission is encrypted

Secure Servers

Protected data storage systems

Access Control

Restricted access to authorized personnel

Your Privacy Rights

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request data deletion
  • Right to restrict data processing
  • Right to data portability
  • Right to withdraw consent

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

Cookie Type Purpose Duration
Essential Required for website functionality Session
Analytics Understand website usage patterns 2 years
Marketing Personalized advertising (with consent) 1 year

Data Sharing & Third Parties

Limited Sharing Policy

We do not sell your personal information. We may share data only with trusted service providers, legal authorities when required, or with your explicit consent.

Service Providers

Payment processors, booking platforms, and IT service providers

Legal Requirements

When required by law or to protect our rights and safety

Business Transfers

In case of merger, acquisition, or sale of assets

Contact Our Privacy Team

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

1500 Bay Street, Toronto, ON M5G 1N3, Canada

(416) 555-0147

privacy@emberfluxzenthor.info

Response within 30 days